*PRICING MAY VARY BETWEEN IN-STORE ITEMS AND ONLINE STORE*
Topinka Tactical accepts most payment methods for transactions. Clients can pay for their order by credit card, PayPal, cash, check or money order (in person). We currently accept payment from all major credit card companies. Payment method is selected at the time of order and funds MUST be verified before the order is finalized. Payments are to be submitted in US Dollars ONLY.
Clients can pay with Cash, Check or Money Order (IN PERSON ONLY).
NOTE: ORDERS WILL NOT BE FINALIZED UNTIL THE CHECK OR MONEY ORDER CLEARS THE BANK WITH VERIFIED FUNDS. CASH SALES ARE FINAL AS SOON AS THE CASH IS RECEIVED IN PERSON.
Returned Check Policy
ALL checks returned to Topinka Tactical due to insufficient funds, a closed account, or ANY other reason WILL BE assessed the following fees:
NOTE: IF A CHECK IS RETURNED FOR ANY REASON, THE CLIENT WILL BE REQUIRED TO PAY ALL ASSOCIATED FEES PLUS THE ORIGINAL INVOICE AMOUNT WITH CERTIFIED FUNDS (Cash or Money Order) OR THE ORDER WILL BE CANCELED. IF AN ORDER IS CANCELED DUE TO INSUFFICIENT FUNDS THE CLIENT IS STILL RESPONSIBLE FOR THE $25.00 INSUFFICIENT FUNDS FEE, $25.00 COLLECTION FEE IN ADDITION TO A 50% RESTOCKING FEE.
It is our goal to ship all orders within 3-5 business days after the order is placed. However, due to seasonal demand and/or market fluctuation, shipping times may vary. Items will be delivered via FedEx, UPS or the USPS and tracking information will be provided. Depending on the value of a shipment, a signature may be required and is solely at the discretion of Topinka Tactical. If for any reason an item is not available, we will contact the client directly to discuss the options for that item. If an order contains ANY items that require an FFL transfer, there may be an extended period of time needed to process the order as we acquire or update your selected FFL. The delivery time WILL vary based on how long this process takes. To speed up the process, the client should have the FFL they are using submit their FFL documentation via email to email@example.com as soon as possible.
If you are not entirely satisfied with your purchase, we are here to help. Please read the guidelines below for our return policies and procedures.
We accept returns on products within 30 days of the delivery date. All items returned must be in new, unused condition including all packaging contents. A 10% restocking fee applies to ALL items being returned and the refund (less restocking fee), as applicable, will be returned via the original payment method. Original shipping charges are non-refundable and returnee is responsible for return shipping.
WE DO NOT ACCEPT RETURNS ON FIREARMS, AMMO, USED, BLEMISHED (purchased as blemished), OR CUSTOM ENGRAVED/LASER ETCHED ITEMS. Attempted returns on non-refundable items will be sent back at the client’s expense, and you will be publicly shamed on the website and Facebook page. (...and ANY other avenue we figure out by then...)
Exchanges & Store Credit
Orders that qualify for an exchange will be issued store credit and the client WILL NOT be charged the 10% restocking fee. These items WILL require prior approval from Topinka Tactical. A Return Merchandise Authorization (RMA) number will be provided to the client to ensure proper handling of the exchange. Send an email to firstname.lastname@example.org with the original order number and a description of the reason an exchange is needed. ANY shipping charges associated with the initial exchange and ANY subsequent freight charges WILL BE the client’s responsibility.
If for any reason there is a warranty issue with one of our products, please contact us at email@example.com. Please include your contact information, a brief description of the issue, detailed photographs, and the original order number or transaction id. We will contact you regarding your claim within 3-5 business days.
All claims regarding damaged or blemished products MUST be submitted to firstname.lastname@example.org for review within 72 hours upon receiving the shipment. Please include your contact information, a brief description of the issue, detailed photographs, order number or transaction id and the delivery pack list (if applicable). We will contact you regarding your claim within 3-5 business days.
Failed Background Check
There will be a 50% restocking fee on ALL FFL required items returned due to failed background checks.
*DO NOT WASTE OUR TIME OR YOUR MONEY*
If you have any other questions or concerns, please contact us directly at anytime. We will answer all emails within 3-5 business days, and calls will be returned as time permits. Thank you for understanding!